3 Mundane Mistakes in Mobile Marketing
More than a moiety of consumers now rely on mobile contrivances to stay connected to friends, work, email, convivial media and the Internet, for an average of three hours a day. By contrast, fewer than a moiety of consumers still rely on their desktop computers to perform the same functions, according to data reported by media expert Mary Meeker and Keenly intellective Insights.
Not surprisingly, Keenly Intellective Insights withal reports that marketers invested proximately $30 billion into mobile marketing during 2015.
Though minute businesses should leverage mobile as a component of their marketing campaigns, they can maximize their investment by taking a moment to understand the unique demands that prosperity in the channel requires.
Here are three typical mobile marketing mistakes -- and how to evade them:
1. Constraining the tactics a mobile marketing campaign includes.
Mobile marketing may seem inhibited to concise message accommodation (SMS)/text messages, or exhibit advertising within a mobile app -- but the tactics a mobile marketing campaign can and should include are far more robust. In fact, data reported by Eleventy Group reveals that 75 percent of Gmail’s 900 million users check their messages on a mobile contrivance; 25 percent of mobile app use is dedicated to gregarious media (concretely Facebook). The data additionally betokens that 70 percent of consumers prefer to receive mobile marketing messages via email, compared to less than 2 percent who verbalize they optate to receive text or SMS marketing messages.
Optate a variety of mobile media mediums and tactics to engage mobile users in a “surround sound” approach. Fixate on building mobile lists afore deploying mobile campaigns (which may use mobile ad networks) buying email lists and printing mediums to fortify your campaigns.
For example, retail brand The North Face expanded the reach of its mobile marketing campaign with printed media. Posters and signs directed prospects to elect to receive mobile marketing messages to get special offers when they were near one of the brand’s retail locations in the future -- utilizing mobile’s geolocation capability. Replicate the same kind of promotion for your local customers, to develop your mobile utilizer list, and drive traffic and sales when they’re in close proximity to your store.
2. Not making the transition between channels seamless.
Whether your terminus goal is to increment engagement with your gregarious media page, drive traffic to your website, or convert prospects into paying e-commerce customers, the mobile user’s experience must be seamless and aligned throughout.
Customers who receive an electronic mail message that they check on their mobile contrivance should be taken to a congruous m-commerce platform that makes it facile for them to browse and pay -- all from their mobile contrivance.
To accomplish such usability, you may need to:
- Adjust mobile site layout, text, images and utilizer flow accordingly.
- Incorporate mobile-concrete site features like the facility to authenticate in to a subsisting account utilizing gregarious media credentials, to contact your business directly, apply a promotion code with the physical contact of a button, and pay utilizing drop down features that are conducive on a mobile contrivance.
3. Not utilizing ingenious tactics that magnetize a mobile audience.
Mobile contrivance screens are minute, and mobile users are often diverted and impatient when utilizing them. Though don’t misconstrue those challenges to mean you should constrain ingeniousness of your mobile marketing campaign.
Video, for example, now accounts for more than 55 percent of utilizer engagement on mobile contrivances, according to technology company Cisco. Mobile marketers can utilize the medium to distribute succinct but memorable messages that mobile users can optically discern, aurally perceive and engage with -- just as they do with non-promotional videos.
You can additionally take an ingenious cue from more sizably voluminous advertisers’ prosperous campaigns. The Brooklyn Nets basketball team executed a prosperous mobile marketing campaign with a scavenger hunt for gratuitous tickets. Utilizing mobile messages and gregarious media, it kept users engaged by consistently relinquishing clues about where tickets where obnubilated. Minuscule-business marketers can engender the same kind of ebullience by giving mobile users kindred opportunities to win free accommodations or products.
Mobile marketing is a more incipient tactic to businesses of all sizes, and it may take some tribulation and error to master. Keep these prevalent mistakes in mind when developing your mobile marketing program to develop a deeper understanding of the mobile tactics that resonate with your audience.
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